Terms & Conditions
 

Change of Mind Return Policy
 

If you’ve changed your mind about a purchase, please note:

• Postage costs are non-refundable, and a handling fee may be deducted from your refund if we arrange the return shipping.

• Products must be returned within 30 days of purchase.

• Items must be unopened, unused, and in original packaging — not broken, tampered with, or incomplete.

• You’ll need to provide a photo showing the item in its original condition.

To initiate a return:

1. Email us at hello@gyroplant.com with your order number and reason for return.

2. If eligible, we’ll issue a return shipping label.

3. Once your return is received and verified by our warehouse, we’ll issue a refund within 3–5 business days.
   
    

Damaged Items During Shipping
 

If your item arrives damaged:

1. Email hello@gyroplant.com with your order number and a clear photo of the damage.

2. We’ll investigate the issue and may lodge an inquiry with the postal service.

3. Once the cause is confirmed, we’ll advise you on the next steps — which may include a replacement or refund, depending on the outcome.
    

Faulty Products
 

If your product appears to be faulty:

1. Email hello@gyroplant.com with the order number, a description of the issue, and a photo of the product.

2. Our team will guide you through basic troubleshooting steps to rule out any simple fixes.

3. If the product is still deemed faulty, we’ll provide return instructions.

4. Once received and verified by our warehouse, a replacement will be processed (may take up to 2 weeks, depending on order size).

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