GyroPlant Terms & Conditions

​​

Last updated: 20/02/26
 

1. Orders & Payment

All orders are subject to availability and acceptance.
Payment must be made in full before dispatch.

2. Shipping & Delivery

Delivery times are estimates and not guaranteed.
Risk in the goods passes to you upon delivery.

3. Returns (Change of Mind)

You may request a return within 30 days of purchase.

• Items must not be used beyond what is necessary to inspect them

• Items must be returned in original condition and packaging

• Return shipping costs are the responsibility of the customer

• Original shipping costs are non-refundable

To request a return, contact: hello@gyroplant.com

4. Consumer Cancellation (UK Customers)

Under the Consumer Contracts Regulations 2013, you have the right to cancel your order within 14 days of receiving the goods.

Refunds will be processed once items are returned and verified.

5. Faulty or Damaged Goods

Under the Consumer Rights Act 2015, you are entitled to a repair, replacement, or refund if goods are faulty.

Please contact us with your order number and evidence (photo/video), and we will resolve the issue.

6. International Orders

Import duties, taxes, and customs charges are the responsibility of the customer.

• These charges are not included in our prices or shipping costs

• If a shipment is refused or returned due to unpaid charges:

  • Shipping costs are non-refundable

  • Return costs may be deducted from any refund

Customers are responsible for ensuring products can be legally imported into their country.

7. Product Use & Responsibility

GyroPlant products are designed for use within controlled growing systems.

You are responsible for:

• ensuring suitability for your application

• system design and configuration

• correct setup and operation

• maintaining appropriate environmental conditions

8. Experimental Use & Trials

GyroPlant products are used across a wide range of user-defined systems and configurations.

All trials and implementations are designed and operated by the user within their own environment.

GyroPlant does not prescribe final system configurations and does not guarantee performance outcomes, including but not limited to:

• plant growth

• yield

• crop success

• system performance

Outcomes will vary depending on system design, environmental conditions, and user practices.

9. Performance Disclaimer

We do not guarantee plant growth outcomes, yields, or performance results.

Results depend on:

• system design

• environmental conditions

• user operation

10. Guidance & Use of Information

Any guidance or information provided by GyroPlant — whether written, verbal, or through collaboration — is provided for general informational and research purposes only.

It:

• does not constitute professional, agronomic, or technical advice

• should not be relied upon as a guaranteed method or outcome

• is used at your own risk

11. Cleaning & Reuse

Products are reusable and must be properly cleaned and maintained between uses.

GyroPlant is not responsible for issues arising from:

• contamination

• hygiene practices

• system maintenance

12. Compatibility & Integration

GyroPlant products may be used with third-party systems.

We do not guarantee:

• compatibility

• performance within integrated systems

• outcomes in modified setups

13. Limitation of Liability

To the maximum extent permitted by law, GyroPlant Limited shall not be liable for any indirect or consequential losses, including:

• loss of crops

• loss of yield

• loss of revenue

• business interruption

• operational downtime

Nothing in these terms excludes or limits liability for:

• death or personal injury caused by negligence

• any liability which cannot be excluded under applicable law

14. Governing Law

These terms are governed by the laws of England and Wales.

15. Statutory Rights

Nothing in these terms affects your statutory rights under UK law.